Domain Authority is the Authority in Domain Name Registration and Hosting
Live Chat Offline
Call us: +1-866-841-6141 (ID 133037)
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Support

Latest News:

No need to worry about the 'heartbleed' issue with us
[04/23/2014]
With respect to the recent security issues with the OpenSSL certificates, we'd like to assure you that a ...

Daily backups now in your Control Panel
[03/06/2014]
We have added a daily backups option to your Control Panel. Now you can restore a backup of your site ...

Control Panel Demo

30 Days Money Back Guarantee 99.9 network guarantee

Support

We offer all our clients fast quality support 24 hours a day, 7 days a week. You can contact us:

1. THROUGH THE WEB HOSTING CONTROL PANEL (CP).

Context Help

Fast and easy explanations of each page of the CP. Simply click on the HELP link in the top right corner of the CP.



Video Tutorials

We have made over 40 movies, so that you can become familiar with our Control Panel as quickly as possible by watching the relevant movie.


   
Help Center

This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database.


Ticketing System

If you still haven't found the answer to your question in the Help Center, we suggest that you use our Ticketing System.



2. THROUGH OUR WEBSITE.
You can use our online form and get in touch with us 24 hours a day.

3. BY PHONE. YOU CAN CONTACT US AT:

US TOLL FREE PHONE: +1-866-841-6141
INTERNATIONAL PHONE: +1-773-305-5641
UK PHONE : +44-12-2580-8659
AU PHONE : +61-2-6108-4354
To check the status of your server if you think there is a problem, please go to: www.properstatus.com

Phone support work hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Please, prepare your account information in advance when calling us to request help.

4. THROUGH THE LIVE CHAT BUTTON ON OUR WEBSITE.

IMPORTANT!!! If you are a client of Domain Authority and wish to request help through our website, by phone or through the Live Chat button, we will ask you to open a Ticket through the hosting CP (option 1d). This way we can supervise the quality of our customer support, which will improve the quality of our services in general.

5. CHECK YOUR SERVER STATUS
To check the status of your server if you think there is a problem, please go to:
www.properstatus.com